Shipping policy

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• During high volume periods (sales, festivals), processing may take an additional day.

Shipping Timeline

• Standard delivery: 3–7 business days depending on location.

• Remote or rural areas may take slightly longer.

Order Tracking

• Once shipped, you will receive an SMS/Email with tracking details.

• Tracking updates may take 12–24 hours to reflect.

Shipping Charges

• Standard delivery charges are displayed at checkout.

• Free shipping offers (if available) are automatically applied.

Damaged or Missing Items

• If you receive a damaged or leaking product, contact us within 24 hours of delivery with unboxing proof (video/photo).

• We will replace it as per our replacement guidelines.